top of page

 

Dr. Greenic Health Supplements Return Policy

 

At Dr. Greenic, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

  • Time Frame: You have 30 days from the date of purchase to initiate a return.

  • Condition: To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

  • Receipt/Proof of Purchase: A receipt or proof of purchase is required to complete your return.

Non-Returnable Items

  • Items that have been opened or used.

  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.

  • Items returned more than 30 days after delivery.

Return Process

  1. Initiate Return: To initiate a return, please contact our customer service at support@drgreenic.com with your order number and reason for return.

  2. Return Authorization: Once your return is approved, you will receive a Return Authorization Number (RAN) along with instructions on how and where to send your package.

  3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

  • Inspection: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

  • Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

  • Partial Refunds: In certain situations, only partial refunds are granted (if applicable).

Late or Missing Refunds

  • Processing Time: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.

  • Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at [support@drgreenic.com].

Exchanges

  • Defective/Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@drgreenic.com and send your item to: [Return Address].

Contact Information

If you have any questions about our return policy, please contact us at:

 

Thank you for choosing Dr. Greenic Health Supplements.

​

​

bottom of page